Great!! Elegant!! Superb!! Such a lovely hotel, exclusive interior deco, perfect for romantic themes. Went to KL to celebrate my wife's birthday and Ms Syira from W Hotel prepared a balloon and cakes to surprise my wife and it was complimentary, really appreciate the effort made and really make her birthday a memorable one. We booked Spectacular Twin Tower view room, very nice view especially night time and totally instagrammable!! Their lobby and swimming pool area were absolutely perfect for OOTD snap. Will repeat to stay in again on next opportunity Location - Few steps to Suria KLCC, not even hundred calories burnt - not even 1 km to TAPAK Urban Food Street - Nasi Kandar Pelita on left side, stone throw distance Price - Reasonable and worthed Staff - Very nice, helpful and professional Overall - The W hotel was really nice, the ambience of its interior was really unique. Thank you
Hj
tháng 6 năm 2023
We love everything! The staff made our stay exceptional. We felt welcome right from the moment we stepped in at the reception. Kudos to the W hotel for having outstanding, friendly and attentive staff. All the little things they did are highly appreciated. The breakfast spread has a variety of food. What's most special about the breakfast buffet is that they have a table breakfast menu, so we can order from it. The pool has superb view, the Petronas Twin Towers! We love the location as well, just 5 minutes walk to KLCC.
Ruhaida
tháng 1 năm 2024
Stayed here for 3 amazing nights. From the moment we stepped in, we were treated with so much love and warmth! A special shout out to Alex (who didnt mind taking our OOTDs outside hotel just minutes before he started his day shift) front desk Syaff (who remembered my name on my second day!! And who sung me a Birthday song ALONE FROM HIS COUNTER AS HE SAW ME WALKING BACK TO OUR ROOM!!), Flock Manager Regina (who was super concern of our well being - our family was down w slight flu and got me a herbal lemongrass and ginger hot tea) and Chef Su (for taking in details and also baked me a birthday hot Pie!!!) walso, to the swimming pool crew! The crew in charge on both days got us floaties so that my boys (4 & 3) were able to enjoy the pool. Wonderful breakfast spread! Oh, and we ordered Nasi Goreng to try out for room service😍…. Blessed to spend my birthday here in W Hotel. Although price point is steep, nothing was shortcoming. ruly worth every cent paid. 😍😍😍
Nurul
tháng 8 năm 2023
Staff were very nice and accommodating.
Lea
tháng 1 năm 2024
Stunning views from our hotel room of the patronas towers and the most gorgeous room. Beautiful decor, cleaning service done twice a day!! The staff were absolutely incredible, so polite and helpful. We were celebrating our one year anniversary and were welcomed to balloons, a lovely card and chocolate in the room which was the nicest touch. The swimming pool was beautiful too, with great views. The location was perfect and I was very impressed with the room rate- for a W, it was so reasonably priced! Highly recommend this hotel!!
Mehreen
tháng 12 năm 2022
Arrived quite late due to heavy traffic from our hometown, but the check-in was quite smooth. Quite confused at first as we needed to go to the 8th floor for the check-in process. Credit to Aaron who explained everything to us on how things work in the room. When we had our breakfast, 1 of the staff even asked our feedback about the foods; forgot to ask his name though. Overall, I could see the staffs here are very attentive to the guests, and we feel welcomed by them. Such a great hospitality by W Hotel staffs👍
Nur
tháng 4 năm 2023
Unbeatable location. Clean, well-maintained rooms. The staff was very friendly and made me feel at home at any given moment. Really good breakfast: the variety of options was awesome. The pool bar is chill during the day and a scene at night (especially on the weekends). I can’t wait to be back!
Denitsa
tháng 12 năm 2023
The view from the room was simply amazing, Petronus Towers in touching distance, definitely worth a KLCC room. Staff couldn’t do enough, so courteous & helpful. Organized transport to our next location in Ipoh at much less than many of websites offering car transfer
Samantha
tháng 1 năm 2023
Our family felt blessed for the mini encouragement party organized by the hotel staff for my daughter. They even took the trouble to extend a late check out for us as my daughter was having her examination at The British Council, which is located just across the road . So that she can refresh herself before starting journey home. Thanks again
Lilian
tháng 3 năm 2023
Good location, great view from room,big breakfast spread, good service at restaurants, big room, many mirrors , face cleanser provided is a plus and very comfortable bed
Siew
tháng 9 năm 2023