W Kuala Lumpur Hotel

A very warm and welcoming staff member, Syah, greeted guests downstairs. He would come up to help open the door, carry luggage, and greet you. The hotel elevators are spaced quite far apart, so I often missed them, but Syah would kindly hold the elevator for me to make sure I got in smoothly. Since I had to leave early in the mornings, I didn’t have time to dine in at their breakfast restaurant, so I requested to take my breakfast to go. On my last night, I finally had time to enjoy a sit-down breakfast, and the staff there were extremely welcoming. They offered to help pack some food for me, and even reminded me that certain items were included in the menu, asking if I’d like to try their signature set. They were very attentive, even asking what type of milk I preferred with my coffee. I especially remember a very thoughtful Malaysian gentleman who provided wonderful service. Many thanks to him for his hospitality.

Great!! Elegant!! Superb!! Such a lovely hotel, exclusive interior deco, perfect for romantic themes. Went to KL to celebrate my wife's birthday and Ms Syira from W Hotel prepared a balloon and cakes to surprise my wife and it was complimentary, really appreciate the effort made and really make her birthday a memorable one. We booked Spectacular Twin Tower view room, very nice view especially night time and totally instagrammable!! Their lobby and swimming pool area were absolutely perfect for OOTD snap. Will repeat to stay in again on next opportunity Location - Few steps to Suria KLCC, not even hundred calories burnt - not even 1 km to TAPAK Urban Food Street - Nasi Kandar Pelita on left side, stone throw distance Price - Reasonable and worthed Staff - Very nice, helpful and professional Overall - The W hotel was really nice, the ambience of its interior was really unique. Thank you

Stayed here for 3 amazing nights. From the moment we stepped in, we were treated with so much love and warmth! A special shout out to Alex (who didnt mind taking our OOTDs outside hotel just minutes before he started his day shift) front desk Syaff (who remembered my name on my second day!! And who sung me a Birthday song ALONE FROM HIS COUNTER AS HE SAW ME WALKING BACK TO OUR ROOM!!), Flock Manager Regina (who was super concern of our well being - our family was down w slight flu and got me a herbal lemongrass and ginger hot tea) and Chef Su (for taking in details and also baked me a birthday hot Pie!!!) walso, to the swimming pool crew! The crew in charge on both days got us floaties so that my boys (4 & 3) were able to enjoy the pool. Wonderful breakfast spread! Oh, and we ordered Nasi Goreng to try out for room service😍…. Blessed to spend my birthday here in W Hotel. Although price point is steep, nothing was shortcoming. ruly worth every cent paid. 😍😍😍

Staff were very nice and accommodating.

Stunning views from our hotel room of the patronas towers and the most gorgeous room. Beautiful decor, cleaning service done twice a day!! The staff were absolutely incredible, so polite and helpful. We were celebrating our one year anniversary and were welcomed to balloons, a lovely card and chocolate in the room which was the nicest touch. The swimming pool was beautiful too, with great views. The location was perfect and I was very impressed with the room rate- for a W, it was so reasonably priced! Highly recommend this hotel!!